Faq's

Q: What products and services do you offer?
A: We offer a wide range of bathroom products, including shower sets, taps, basins, tiles, furniture units, lighting fixtures, and more. Additionally, we provide professional installation services to ensure a seamless experience from selection to completion.

Q: Are your products suitable for both residential and commercial use?
A: Yes, our products are designed to suit various settings, including residential homes, commercial spaces, hotels, and more. We offer versatile options that cater to different styles and requirements.

Q: What is your return and refund policy?
A: We have a flexible return and refund policy. If you encounter any issues with your purchase, please reach out to our customer service team within a specified timeframe, and we will be happy to assist you in resolving the matter.

Q: Do you offer installation services?
A: Yes, we have a team of experienced professionals who can handle the installation of our products. Our skilled installers will ensure that your bathroom fixtures are properly installed, saving you time and effort.

Q: Can I purchase products without opting for installation services?
A: Absolutely! We offer flexible options, and you can choose to purchase our products for self-installation or hire your own installer. Our knowledgeable team will provide guidance and support to help you make the right choices.

Q: Can I request samples of your products?
A: Yes, we understand the importance of seeing and feeling the quality of our products before making a purchase. We offer sample requests so that you can make an informed decision. Contact our team for more information on how to request samples.

Q: Are your products eco-friendly?
A: We prioritize sustainability and environmental responsibility. Many of our products are made using eco-friendly materials and manufacturing processes. Look for the eco-friendly symbol on product listings to identify these options.

Q: How can I contact your customer support team?
A: Our dedicated customer support team is available to assist you with any inquiries or concerns. You can reach us via email, phone, or through the contact form on our website. We strive to provide prompt and helpful assistance to all our customers.

contact

call0116 2214828

info@bptb.co.uk

67 Chesterfield Road, Leicester LE5 5LH


Working Hours:

MONDAY-SATURDAY: 9:00AM – 5:30PM

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